The delicate art of agreeing a deal on an amicable parting.

When and how do people redeem themselves?

THE most useful ER rule of thumb.

The most powerful voices aren't those who tell people what they want to hear, but those who say something worth hearing.

Are we fooling ourselves that people should love work here?

Having difficult conversations when you withhold information is tempting but destructive.

Are people bound to their past—or can enough time and growth truly change someone?

Advanced ER: when thin evidence still requires action—and outcomes depend on the response.

Can people have their own personal truth?

Our worst case outcome- both employer and employee lose.

Helping managers is sometimes firing them, sometimes calming them down.

Workplace norms aren’t written—but HR must constantly decide when to enforce them.

People care more about what they think is important than what you think should matter to them.

Instead of waiting for problems to come to HR, proactive HR professionals “go to the mountain” by regularly getting into other people’s doorways and starting conversations.

Employee reactions to discipline: apologise, fight, or explain—and how it affects trust.

How body cam footage is excellent real world examples to learn from.

How a regular drumbeat can guide us on clear and firm communication.

Why do managers (and HR) often feel anxious when dealing with union representatives or others from outside of the workplace, or outside their control?

Like the “found family” trope from films, workplaces are where people form new gangs, new groups, new familites. But sometimes......

We explore the workplace dynamic of “the squeaky wheel gets the grease.”