PR was a poor model for HR, but that’s what we did.

Chalk and cheese works for some reason.

How to have good, but safe, humour in the workplace.

The best rule of thumb for how to treat people.

Some people rest of past laurels.

Workplace norms aren’t written—but HR must constantly decide when to enforce them.

People care more about what they think is important than what you think should matter to them.

We explore the workplace dynamic of “the squeaky wheel gets the grease.”

Hard words sometimes need to be said plainly and calmly—without sugarcoating, apology, or anger because clear, composed delivery allows the words themselves to do the work and be heard.

Why moving people from a period of lax rules to stricter expectations is one of the hardest challenges in people management.

What would future beings think of us if humanity suddenly vanished?

Why punishment rarely creates better behaviour — but a simple “thank you” can?

Whitney's talent tells us a lot about what talent really is.