Everyone has two parts to them, two sets of needs. What is too much to ask, and what is reasonable to ask, when it comes to enforcing the contract?

Maslow explained how our needs are a hierarchy, but he also had a hammer, that’s a very useful tool for us.

When is a manager's style wrong? Why do we need to intervene? There are many ways of dealing with situations, but most of the time rough handling of others isn't appropriate. .

Understanding what sorry means, and what people mean when they say it is an important skill.

It's not clear in the industry what people mean when they use the terms ER, or Employment Relations.

Want to be wiser? Want to appear wiser? Or at least be less foolish? The answer is it depends.