Heating up & cooling down others
Describing what good (and bad) business partnering looks like.
Effective mentoring is not just about showing others how to do tasks, but about helping them learn through doing, reflection, and guided problem-solving.
I explore the “arbitrator” hat HR sometimes wears—acting as a neutral decision-maker when workplace conflicts arise.
Other HR podcasts:
Helping managers is sometimes firing them, sometimes calming them down.
People care more about what they think is important than what you think should matter to them. In HR, the mistake is prioritising internal initiatives before solving the problems the business actually cares about.
Some of our Webinars:
A fundamental of HR is recruitment; bringing new people into the team. It’s easy to learn, but hard to master. This lesson helps you understand some of the key underlying concepts of why we do what we do, and how we can make sure we are running a ‘fit-for-purpose’ recruitment process.
When an employee becomes unhappy with their employer, it’s only a question of time before they leave, and the time in-between is unlikely to be harmonious and productive. There are a lot of ways that HR can stop this unhappiness, and often it’s the little things.


It’s easy to think of the tasks that HR performs for the organisation, but what’s the big picture? what does HR do? Understanding the part HR plays in the big picture of the organisational machine helps us understand why we what we do, so that we can see why it’s important to do, and how we could do it better.